Get In Touch

Contact the
Partnership Team

Partnership inquiries, facility tour requests, and sample evaluations. We respond to all messages within 24 hours.

Contact Details

Multiple Ways to Reach Us

Choose the channel that works best for your inquiry type. For partnership proposals, email or WhatsApp typically gets the fastest response.

Email

partners@biogemlab.com

Best for detailed partnership proposals

WhatsApp Business

+1 (310) 437-3166

Fastest for quick questions and scheduling

Response Time

Within 24 hours

Business days. Urgent? Use WhatsApp.

Send a Message

Fill out the form below and our partnership team will respond within 24 hours.

Quick Answers

Common Questions

How long does partnership onboarding take?

From initial call to first live order: typically 2–4 weeks. Sample production takes ~60 days.

Do you require minimum volume commitments?

No hard minimums for standard white-label partnerships. Volume discounts begin at 50 ct/year.

Can I visit the facility?

Virtual facility tours are available for qualified partners. On-site visits require advance scheduling.

What's included in the sample evaluation?

A single memorial diamond with full documentation: certificate, traceability code, and production video access.