Privacy Policy

BioGem Lab ("we," "our," or "us") is committed to protecting the privacy of our B2B partners and website visitors. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and manufacturing services.

1. Information We Collect

We collect only the information necessary for B2B partnership inquiries and manufacturing coordination:

• Contact Information: Business name, contact person name, email address, and phone number provided through our contact form or direct communication.
• Technical Data: IP address, browser type, and device information collected automatically through Google Analytics for website performance monitoring.
• Partnership Data: Business registration information, shipping addresses, and order specifications required for manufacturing and delivery coordination.

2. How We Use Your Information

We use collected information solely for:

• Processing and responding to partnership inquiries
• Coordinating manufacturing timelines and shipping logistics
• Improving website functionality and user experience
• Compliance with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell, trade, or rent your business information to third parties. We may share limited data with:

• Service Providers: Shipping carriers (FedEx, DHL) and certification laboratories (IGI) necessary for order fulfillment.
• Legal Compliance: When required by law, court order, or governmental regulation.

4. Cookies and Tracking

Our website uses Google Analytics for anonymous traffic analysis. We do not use third-party advertising cookies or behavioral tracking for marketing purposes. You may disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls. Partnership data is stored on secured systems with limited personnel access.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of analytics tracking

To exercise these rights, contact us at partners@biogemlab.com.

7. Contact Information

For privacy-related inquiries, please contact:

BioGem Lab

Email: partners@biogemlab.com

Laboratory: Luoyang, Henan, China